Accreditations

We maintain a number of accreditations and memberships to independently assure the quality of everything we do and verify our rigorous professional standards.

 

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Marston won both the Newcomer of the Year Award and the Winner of Winners Award at the 2016 Chartered Institute of Credit Management Awards. The Newcomer of the Year Award celebrates the Marston Holdings Apprentice Scheme (which is part of the overall Learning and Development Talent Management Strategy). The Winner of Winners Award celebrates the Newcomer of the Year Award entry that most impressed the judges. Marston was also named a finalist for the Employer of the Year Award.

irrv-2015

Marston won both the Newcomer of the Year Award and the Winner of Winners Award at the 2016 Chartered Institute of Credit Management Awards. The Newcomer of the Year Award celebrates the Marston Holdings Apprentice Scheme (which is part of the overall Learning and Development Talent Management Strategy). The Winner of Winners Award celebrates the Newcomer of the Year Award entry that most impressed the judges. Marston was also named a finalist for the Employer of the Year Award.

ccs-finalist

Marston was named a finalist for both the Vulnerable Customer Support Initiative Award and the Best Use of Technology Award at the 2015 Collections & Customer Service Awards.

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Marston was named a finalist for the Best Use of Technology Award at the 2015 Credit Today Awards.

bca-2015

Marston won the Best Use of Technology Award at the 2015 Chartered Institute of Credit Management Awards. It was also named a winner for the Learning & Development Impact Award.

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Marston was named a finalist for the Workplace Transformation Project of the Year at the 2015 UK IT Industry Awards.

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Marston was named a finalist for the Best Use of Technology Award at the 2015 Utilities & Telecoms Awards.

ccs-finalist

Marston has been Enforcement Team of the Year Credit Today Awards winner or finalist every year since 2009.

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Marston was named a winner at the 2012 Credit Today Awards for Best Use of Technology – Consumer Award, for its pioneering work introducing Body Worn Videos.

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Marston was awarded the Investors in People Gold Standard at the first attempt, following an in-depth assessment in April 2015.

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After a full audit of Marston's Training and Quality Management system, its dedicated training centre and its Enforcement Agent Development Programme, all received City & Guilds accreditation in August 2008. It was re-accredited in August 2015. Centre number: 794709. We have processed and registered over 700 successful candidates within the City & Guilds scheme.

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In recognition of the quality of the Marston Holding Training Academy, it was awarded accreditation as an IRRV Accredited Training Centre by the Institute of Revenues Rating and Valuation in November 2011. It was re-accredited in May 2015.

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Marston is a corporate member of the British Parking Association. Registration Number: 4450.

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Marston is a founder member of the Civil Enforcement Association. Membership Number: C00035.

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Marston is a member of the Credit Services Association (CSA), the only national association in the UK for companies active in the collections industry. Marston prides itself in following the CSA Code of Practice, which can be found on the CSA website, www.csa-uk.com. Membership Number: 256.

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Marston has certificates of accreditation for the Contractors Health & Safety Assessment Scheme.

BSI-9001

ISO 9001: Registration number FS 631700

BSI-14001

ISO 14001: Registration number EMS 631701

BSI-18001

OHSAS 18001: Registration number OHS 631702

BSI-27001

ISO 27001: Registration number IS 631703

BSI-22301

Business Continuity. 22301:2012. Registration number BCMS 646878