In a competitive legal market, rapid customer service and confidence in your ability to recover cash are the crucial factors to your clients. We provide 500 firms of solicitors across England & Wales with both.
Collecting what is due as quickly as possible is a natural priority, particularly in difficult times, where cash flow is under pressure, organisations are fighting for survival and growth and individuals are struggling for rapid case resolution.
Our transparent, intelligence-led services provide greater confidence with ethical, firm but fair treatment of customers that is proven to raise recovery rates, lower complaints and protect your organisation’s reputation.
From the simplest tracing, investigation and process serving to High Court enforcement, having the right skills and expertise to provide effective services in the field, quickly and to every local postcode, is a real advantage. With over 600 dedicated enforcement agents, ours is the UK’s largest and most professionally trained field force for collections and enforcement services.
Our commitment to ethics, excellence and compliance set standards that are shaping the future of the industry. And our unique approach to intelligence-led services and integrated compliance and enforcement solutions provides clients with absolute confidence in our ability to represent their organisation most effectively.
What can we do?
Our nationwide presence makes the same high quality of services immediately available to you anywhere in the UK. Experienced recoveries specialists combine sophisticated electronic verification and the latest assessment techniques with the industry’s most professional collections, enforcement and field services to bring you rapid results.
How can we help you?
Our integrated solutions cover the complete range of judicial services which can be combined to produce a rapid recoveries process that is precisely tailored to your requirements.
Tracing & investigation
Establishing the whereabouts of more of the individuals who owe debt.
We use the latest search tools and a selection of databases, combined with the expertise of our specialist telephone trackers and field agents to establish the whereabouts of more of the individuals who owe debt. With a 70% success rate in obtaining positive intelligence to enable case progression, our results prove the benefit of our three-stage approach.
Process serving & letter delivery
With a nationwide field force of dedicated agents, we are able to directly issue and serve any legal documents or letters throughout England and Wales.
These can include Claim Forms, Statutory Demands, Charging Orders, Sworn Affidavits and Witness Statements. Once served, our agents will provide a certificate of service to confirm delivery.
This service is offered by our sister company, Swift Credit Services.
High Court services
High Court enforcement is the fastest and most effective form of enforcement in the UK. By transferring up your court order for enforcement as a High Court writ, we recover the money owed to you by the customer under the judgment and pay this money back to you quickly.
Marston is the UK’s leading judicial services Group, recovering more monies for High Court clients than anyone else.
When traditional debt collection methods fail, our expertise as authorised High Court Enforcement Officers enables us to prompt immediate engagement from individuals or businesses that have been ordered to pay money, return property or vacate land.
If you have a High Court judgment less than six years old that has failed to be enforced, even by another provider, we can also help you with our High Court returns service.
High Court returns
Turn your unenforced writs into real results by sending us your High Court returns.
Send us your unenforced High Court writs under six years old, and we will perform detailed tracing and investigation on each case, reassigning all newly traced cases to our authorised High Court Enforcement Officers through our market-leading enforcement process.
As an existing client, you can simply instruct us to subscribe cases you have already assigned to us into a rolling programme of regularly scheduled tracing and investigation.
This includes optional desktop and field investigation services that get more results and provide the best chance of returning these gone-aways to the recoveries process in the period prior to writ expiry.
Commercial rent recovery
Not even 24 hours – our professionals are ready to act today.
Rent arrears cost commercial landlords and managing agents thousands of pounds each year. Prompt action to secure outstanding payment is crucial to ensure tenants do not abscond without paying, to avoid arrears escalating and if possible to try to retain the tenant. Delays often result in a total loss of rent and potentially costly damage to the property, with subsequent further costs and possible loss of rental income whilst repairs are completed and new tenants found.
More about the service can be found on Swift’s website.
What happens next?
The process is simple. Tell us about your service requirements and, if appropriate, the results you are achieving with your current collections and enforcement activities, even if other providers are being successful. We will be happy to advise you on the most appropriate recovery methods and the integrated approach to services we can take that will improve your results.