Services for Local government
Raising recovery rates for 196 local authorities by collecting unpaid council tax and unpaid road traffic debts, including congestion charges and bus lane contraventions, through early-stage compliance and fair but firm enforcement.
Parking & traffic management
We collect charges, enforce warrants, target persistent evaders and run ANPR operations on behalf of 93 local authorities in the UK.
Our intelligence-led approach improves recoveries, minimises the cost to customers and provides the industry’s most professional full-service response.
Our market-leading tracing and investigation capability enables us to combine extensive recoveries expertise and high quality data to drive smarter services that improve your results and save you and your customers money.
Council tax & business rates
We collect unpaid council tax on behalf of over 250 local authorities in the UK.
Every local authority is different. After 75 years’ experience of working with District and City Councils, Metropolitan and Unitary Authorities, London Boroughs and Consortia we have gained a unique perspective of the most effective policies and techniques to maximise local tax recovery.
Our unique approach to integrated compliance and enforcement is proven to drive the highest recovery rates whilst substantially reducing costs.
Tracing & investigation
Tracking down absconded customers is vital to improve recovery rates but often requires more than just a database search.
Arrest enforcement services
Effective and professional handling of arrests sends a clear message to customers.
With more counties outsourcing the execution of their arrest warrants to the private sector, case volumes are rising sharply. The need for professional standards has become more important than ever to ensure all arrests are carried out safely and securely, with no risk to customers, officers or our clients’ reputation.